Who is responsible for the processing of my data and who is the data protection officer?
The person responsible for the data processing in this online platform www.p-3-security.com is:
data protection officer
Which data provided by you do we process and what do we use it for?
If you have provided us with personal data, we will only use it to answer your enquiries, to process contracts concluded with us and for technical administration. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract processing, if this is necessary for invoicing purposes, or if you have given your prior consent.
At any time, you are able to revoke your submitted declarations of consent to P3
Security GmbH with effect for the future. Stored personal data will be deleted if you revoke your consent to its storage, if it is no longer required for the purpose for which it was stored or if its storage is inadmissible for other legal reasons. P3
Security collects and processes your personal data in the following cases:
- if you contact us directly, e.g. via our website, our hotline, and you are interested in our products or services or have any other concerns.
- if you purchase services directly from us.
- if you request information about our products and services (e.g. submitting brochures).
- if you respond to our direct marketing activities, such as completing a response card or submitting your information online on our website.
- the necessary data protection requirements are fulfilled, e.g. your consent is given or you have not objected to the transfer of your data to P3 Security for the purpose of customer service and written address with knowledge of a right of revocation.
- if you have submitted your application data as part of the online application process.
- if our business partners legitimately provide us with information about you and/li>
- if third parties (e.g. certified address providers) legitimately provide us with your personal data.
Please help us to keep your details as up-to-date as possible by informing us about any changes to your personal data, in particular your contact details.
Which data do we collect from you?
How do we collect your data?
- contact details ► name, address, telephone number, e-mail address.
- interests ► information you provide about your interests, e.g. your preferred services.
- additional personal information ► information you provide about your date, place of birth, education, qualifications or occupation.
- contract details ► ccount number, human resources number, contract number, requested services, payment information (e.g. bank details).
- use of websites and communication ► information about how you are using the website and whether you are accessing or submitting communications from us, including information collected through cookies and other tracking technologies. Please refer to our cookie guidelines for more information.
- transaction and interaction data ► information on purchases of services, interactions with customer service (your inquiries and complaints) and participation in market research studies.
- financial and personal details ► data to identify you, e.g. ID card, certificate of good conduct; information on transactions, any payments not made to us; information on fraud, criminal offences, suspicious transactions, politically exposed persons and lists of sanctions in which your data is contained.
For what purposes do we collect your data?
A cookie is a small file that stores internet settings. Nearly all websites use cookie technology.
This technology is downloaded by your internet browser the first time you visit a website. The next time you access this website from the same device, the cookie and the information stored in it is either sent back to the site that generated it (first-party cookie) or to a different website to which it belongs (third-party cookie). This enables the website to recognize whether you have already accessed the site through this browser and, in many cases, it may then vary the content displayed.
Some cookies can be extremely useful, because they improve the user experience when you return to a site you have already visited several times. As long as you use the same terminal and the same browser, cookies will remember your preferences for the site, for example, and make the offers displayed more relevant to your personal interests and needs. Depending on their function and purpose, cookies can be divided into four categories *: essential cookies; performance cookies; functional cookies; and cookies for marketing purposes.
- essentiell | Cookie Agreement Cookie
Storage of information of the users consent to the usage of cookies.
- essentiell | Google Tag Manager
Centralized control of all cookies on this website, such as your opt-out preferences.
- Web-Analyse | Google Analytics
Storage of anonymous user data for Google Analytics by Google.
- Tracking (Usage of Google Analytics)
We use Google Analytics to analyse and to improve the use of our website.
You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under www.tools.google.com.
It is inevitable that in the server statistics such data is automatically stored, which your browser transmits to us. These are browser type and browser version, the operating system used, the referrer URL (the previously visited page), the host name of the accessing computer (IP address) and the time of the server request.
This storage serves only internal system-related and statistical purposes. Further personal data is only collected if you provide this information voluntarily, for example as part of an enquiry or application. We are generally unable to assign the above-mentioned data to specific persons and do not merge this data with other data sources.
Unless stated otherwise in detail in the relevant sections of the website, personal data generated from the use of our website is processed as follows:
1. Ordering publications, brochures, use of contact form (art 6 (1) lit. b) GDPR)
Some of the pages on our website allow you to contact us or order certain publications, brochures and to request quotations. These pages indicate which data we are collecting to satisfy your request. We generally only collect the data required for the specified purpose. If you would like to receive our brochure by mail, for example, we ask you to provide your first and last name, as well as your title and mailing address. Without this information, we are unable to send you the publication you requested and address it to you personally.
2. Customer service (Art. 6 Abs. 1 lit. b, f) GDPR)
Security uses your personal data to address you for the purpose of contract processing or to process a request you have expressed (e.g. requests for brochures, offers, inquiries and complaints to P3 Security customer service). For all aspects of contract processing or the handling of a request, we will contact you without separate consent, e.g. in writing, by telephone, by e-mail, depending on which contact data you have provided. We will also contact you in carefully considered cases with marketing communication if the necessary data protection requirements are fulfilled and you have not revoked the use of your data for the purpose of a written address in knowledge of a right of objection.
3. Marketing communication and market research based on consent (Art. 6 Abs. 1 lit. a) GDPR)
If consent is separately given to further use of your personal data, your personal data may be used by P3 Security to the extent described in the consent, for example for marketing activities (selected offers for products and services of P3
Security) and/or market research. Details can be found in the respective declaration of consent, which can be revoked by you at any time.
If consent is given in marketing communication, P3
Security collects and processes:
- contact information, e.g. name, address, e-mail, telephone number
- additional personal data / preferences, e.g. company name,
- a possible point in time when you require a service and your interest in P3 security services as well as your requests for information, etc.
- status of your privacy consent and selected or preferred communication channel
- identification data, e.g. employee number, customer number, contract number
- customer history, e.g.
- service used incl. order date, offer price
- campaign history and response, e.g. customer and prospect support programs and direct marketing measures
- participation in events
- inquiry and complaint process at P3 Security Customer Service
Security uses this information to:
- determine which information and offers are most likely to be of interest to you.
- contact you in connection with this information and offers.
In the data protection declaration you also specify which communication channels (e.g. post, telephone, e-mail) we may use to contact you. Data processing for marketing purposes is usually carried out in Germany, under no circumstances personal data is transferred to a country outside the EU.
4. Data transfer to selected third parties
to meticulously selected and audited service providers and business partners with whom we work in order to offer you products and services. We do this for P3 Security only within the framework of the strict requirements of data processing on behalf or on the basis of your express consent.
in the event of the purchase of one or more business units of P3 Security to a company to which we transfer our rights, in compliance with any existing agreements with you.
to other third parties (e.g. public authorities) insofar as we are legally obliged to do so.
Bei Verkauf eines oder mehrerer Geschäftsfelder der P3
Security an ein Unternehmen, an das wir unsere Rechte übertragen, unter Einhaltung jeglicher mit Ihnen bestehenden Vereinbarungen.
An sonstige Dritte (z. B. öffentliche Stellen) soweit wir dazu gesetzlich verpflichtet sind.
5. Fulfilment of legal obligations to which P3 Security is subject (Art. 6 para. 1 lit. c) GDPR)
We will also process personal data if there is a legal obligation to do so.
How long do we store your data?
We store your personal data only as long as required for the intended purpose. If data is processed for multiple purposes, it will be deleted, or only stored in a form that cannot be directly traced back to you, as soon as no longer needed for the final specified purpose.
How do we store your data?
- Utilization for performance of the contract
In order to fulfil contractual obligations, data collected may be kept for as long as the contract is in force. As well as 6 or 10 years, depending on the character and scope of the contract, in order to comply with the legal storage obligations and to clarify any inquiries or claims after expiry of the contract. In addition, there are contracts for the supply of products and services which require longer retention periods.
- Verification of entitlements
We may retain information that we deem necessary to investigate, defend, or bring legal action or claims against you, us or any third party for as long as such action could be instituted.
- Use for customer and marketing purposes
For customer and applicant support and marketing purposes, the data collected from you may be stored 3 to 10 years after the collection, unless you wish this data to be deleted and there are no contractual or statutory storage obligations that conflict with this deletion request.
We utilise state-of-the-art technology to store your data. The following safeguards are used, for example, to protect your personal data from misuse or any form of unauthorised processing:
- access to personal data is restricted to a limited number of authorised persons for the stated purposes.
- the data collected is only transmitted in encrypted form.
- sensitive data is also only stored in encrypted form.
The IT systems used for processing data are technically isolated from other systems to prevent unauthorised access and hacking.
Contact details, rights of the data subject and your right to complain to a supervisory authority.
If you have any questions relating to our use of your personal data, we recommend that you contact P3
Security Customer Service – either by sending an email to firstname.lastname@example.org or calling: +49-8131-2736044 (Monday to Friday 09:00 am – 05:00 pm).
You may also contact the company’s Data Protection Officer:
Rights of the data subject.
As the party affected by the processing of your data, you may claim certain rights under the GDPR and other relevant data protection regulations. Under the GDPR, you are entitled to claim the following specific rights vis-à-vis P3 Security GmbH as the data subject:
Right of access by the data subject (ART. 15 GDPR):
You have the right to request information on the data we hold about you from us at any time. This information includes, but is not limited to, the categories of data we process, the purposes for which it is processed, the source of the data if not collected directly from you, and, if applicable, the recipients with whom we have shared your data. You can obtain a copy of your data from us free of charge. If you require additional copies, we reserve the right to charge you for these copies.
Right to rectification (ART. 16 GDPR):
You have the right to request that we rectify inaccurate data relating to you. We will take appropriate steps to keep the data we store and process on an ongoing basis accurate, complete and current, based on the most up-to-date information available.
Right to erasure (ART. 17 GDPR):
You have the right to request that we erase your data, as long as the legal requirements for this are satisfied. This may be the case under Art. 17 GDPR if
- the data is no longer required for the purposes for which it was collected or otherwise processed;
- you withdraw the consent on which data processing is based, and there is no other legal basis for processing;
- you lodge an objection to the processing of your data and there are no legitimate reasons for processing, or you object to data processing for direct marketing purposes;
- the data was processed unlawfully,
- and provided that processing is not required to ensure compliance with a legal obligation that requires us to process your data
- especially with regard to statutory retention periods;
- to establish, exercise or defend legal claims.
Right to restriction of processing (ART. 18 GDPR):
You have the right to request that we restrict processing of your data if
- you dispute the accuracy of the data – in which case processing may be restricted during the time it takes to verify the accuracy of the data;
processing is unlawful, and you reject erasure of your data, requesting that its usage be restricted instead;
- we no longer need your data, but you need it to establish, exercise or defend your rights;
- you have lodged an objection to its processing, as long as it is not certain that our legitimate reasons outweigh yours.
Right to data portability (ART. 20 GDPR):
You have the right to request that we transfer your data – if technically possible – to another responsible party. However, you may only enforce this right if data processing is based on your consent or is necessary for the performance of a contract. Rather than receiving a copy of your data, you may also ask us to submit the data directly to another responsible party specified by you.
Right to object (ART. 21 GDPR):
You have the right to object to the processing of your data at any time for reasons that arise from your particular situation, as long as data processing is based on your consent, on our legitimate interests or those of a third party. In this case, we will cease to process your data. This does not apply if we can show that there are compelling legitimate grounds for processing that outweigh your interests, or if we need your data for the establishment, exercise or defence of legal claims.
Time limits for compliance with the rights of the data subject.
We make every effort to comply with all requests within 30 days. However, this period may be extended for reasons relating to the specific right or complexity of your request.
Restriction of information for compliance with the rights of the data subject.
In certain situations, we may be unable to provide you with information about all your data, due to legal requirements. If we are unable to fulfil your request for information in such a case, we will notify you of the reasons.
Complaint to supervisory authorities.
security GmbH takes your concerns and rights very seriously. However, if you believe that we have not responded in an appropriate manner to your complaints or concerns, you have the right to lodge a complaint with your local data protection authority.